Security Policy

DisputeOrPay.ca is committed to maintaining a secure environment that protects your personal and payment information. Please refer to our Privacy Policy for full details on how we collect and use your data.

Secure Transactions

All sessions on the DisputeOrPay.ca portal are secured using Secure Socket Layer (SSL) encryption. This ensures that all data exchanged between your browser and our servers is encrypted and protected against interception. Only your browser and our server can decrypt this information.

In addition, data stored on our systems is encrypted, and encryption keys are themselves secured and managed under strict access controls.

Authorize.net Verified Merchant

DisputeOrPay.ca is a Verified Merchant of Authorize.net, a trusted and widely recognized payment gateway. All online payments processed through DisputeOrPay.ca are securely handled by Authorize.net using advanced encryption and fraud detection technology.

Authorize.net adheres to industry standards including PCI DSS compliance (Payment Card Industry Data Security Standards) and employs robust tools to detect, prevent, and respond to unauthorized access or fraudulent activity.

Firewall and Infrastructure Security

Our servers are protected by enterprise-grade firewalls and monitored continuously for suspicious activity. Firewall logs are actively reviewed to detect and prevent unauthorized attempts to access the system.

Physical Security

All DisputeOrPay.ca servers are hosted in secure data centers located within Canada with restricted access, requiring keycard entry. Only authorized operations personnel can access these facilities, which are monitored 24/7.

User Authentication and Account Security

Access to your DisputeOrPay.ca account is protected by a unique user ID and password. All passwords are securely encrypted and stored. The system monitors login activity and automatically locks accounts after multiple failed login attempts to prevent unauthorized access.

Ongoing Security Improvements

DisputeOrPay.ca continually enhances its security infrastructure in alignment with evolving best practices in information security. Regular assessments and updates are conducted to ensure system integrity and resilience against emerging threats, including:

  • Protection against malicious code such as viruses, trojans, and worms
  • Mitigation of network threats such as spoofing, sniffing, and denial-of-service attacks
  • Physical safeguards against theft and unauthorized device access
  • Human-factor protocols including strict operational policies and access control procedures

We are committed to maintaining the confidentiality, integrity, and availability of your data and providing a secure online experience for all users.

If you have questions about this Security Policy, please contact us at:
administrativepenalties@disputeorpay.ca