Privacy Policy

DisputeOrPay.ca is committed to maintaining the privacy of your personal information. As part of this commitment, we have adopted the following Privacy Policy to protect users of the DisputeOrPay.ca service. This Privacy Policy complies with applicable Canadian privacy legislation and is aligned with industry-standard best practices.

Accountability

DisputeOrPay.ca is responsible for all personal information in our control. If you have any questions regarding privacy or security, you can contact us directly.

  • General Questions: For inquiries about general privacy or security matters.
  • Complaints or Feedback: To share feedback or raise privacy-related concerns.

If necessary, concerns can be escalated to our Chief Privacy Officer via email at administrativepenalties@disputeorpay.ca.

Identifying Purposes

At or before the time we collect your information, DisputeOrPay.ca will clearly identify the purposes for which your information is being collected. All information collected from you is done so only to allow you to dispute or pay your speed camera ticket.

Consent

We will not collect, use, or disclose your personal information without your knowledge and consent, unless required by law or order of a court. You may withdraw your consent on written notice to us at any time, subject to legal or contractual restrictions and reasonable notice. We will explain the consequences of such withdrawal, such as the inability to process a transaction.

Limiting Collection

We limit the collection of personal information to what is necessary for the purposes identified. We only gather data that is relevant and required to provide our services.

Limiting Use, Disclosure, and Retention

Your information will only be used or disclosed for the purposes for which it was collected, unless we are required or permitted by law. We retain your information only as long as legally required and necessary to fulfill the purposes for which it was collected and do not share it outside of DisputeOrPay.ca, its affiliates, or service providers.

Accuracy

We make every effort to ensure that your personal information is accurate, complete, and up to date, as required for the purposes for which it will be used.

Safeguards

DisputeOrPay.ca uses appropriate security measures to protect your personal information based on its sensitivity. For more details, please refer to our Security Policy.

Openness

We are open about our privacy practices and policies. For additional details about how we manage personal information, you can contact us or review our comprehensive privacy practices on our website.

Individual Access

Upon written request from you, we will inform you whether we hold personal information about you, how it has been used, and provide you with access to that information where possible. If access is denied for any reason, we will provide you with a written explanation. You may also challenge the accuracy or completeness of your information, and we will correct it as appropriate.

Notice of Change to Privacy Policy

DisputeOrPay.ca reserves the right to update this Privacy Policy and our information handling practices at any time. We will communicate any material changes in a timely manner through our website or other appropriate means.

If you have questions about this Privacy Policy, please contact us at:
administrativepenalties@disputeorpay.ca